Privacy Policy

1. Purpose of this Privacy Policy

This Privacy Policy explains how DETERMINADO & DINAMIZADOR UNIPESSOAL LDA (“we”, “us”, “our”) collects, uses, stores, and shares personal data when you visit determinado-d.com, contact us by email or contact form, or otherwise engage with our IT marketing services. It also describes your rights and how to exercise them.

2. Data controller

The data controller is DETERMINADO & DINAMIZADOR UNIPESSOAL LDA, with registered address at R. Me. Teresa de Calcutá 72 2º, 8000-536 Faro, Portugal. For privacy requests, contact info@determinado-d.com.

3. Personal data we collect

Depending on how you interact with us, we may process:

• Identity and contact data: name, email address, company name, and message content you submit.
• Service interest data: the service topic you select and related project details you choose to share.
• Technical data: IP address, browser type, device information, approximate location derived from IP, pages visited, and referral URLs, typically via cookies or similar technologies (see our Cookie Policy).
• Communication records: emails and related correspondence needed to respond to enquiries and deliver services.

We do not require a telephone number. Please do not send sensitive special-category data unless it is strictly necessary and lawful for your request.

4. Purposes and legal bases

• Responding to enquiries and providing services — performance of a contract or steps prior to entering a contract (Art. 6(1)(b) GDPR).
• Operating and securing the website — legitimate interests in running a secure, functional site (Art. 6(1)(f) GDPR).
• Analytics and non-essential cookies — consent where required (Art. 6(1)(a) GDPR), managed via our cookie banner.
• Legal compliance — compliance with legal obligations (Art. 6(1)(c) GDPR), including accounting and regulatory duties under Portuguese law.

5. How we share data

We do not sell personal data. We may share data with:

• IT and hosting providers that process data on our instructions (processors) to operate the website and email;
• Professional advisers (e.g. legal or accounting) when necessary;
• Public authorities when required by law.

Processors are bound by contracts requiring appropriate GDPR safeguards.

6. International transfers

Where tools or hosting involve transfers outside the European Economic Area, we rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses, together with necessary assessments.

7. Retention

Enquiry data is kept for as long as needed to handle your request and for a reasonable follow-up period, then deleted or anonymised unless a longer period is required for contracts, legal claims, or statutory retention (including Portuguese commercial and tax rules). Technical logs are retained only as long as needed for security and diagnostics.

8. Security

We apply organisational and technical measures appropriate to the risk, including access controls and careful selection of service providers. No method of transmission or storage is fully secure; we work to reduce risk and respond to incidents as required by law.

9. Your rights

Under GDPR and Portuguese law, you may have the right to access, rectify, erase, restrict processing, object to processing based on legitimate interests, data portability, and to withdraw consent where processing is consent-based. You may also lodge a complaint with the CNPD (www.cnpd.pt). To exercise rights, email info@determinado-d.com. We may need to verify your identity before responding.

10. Children’s privacy

Our website and services are directed to businesses and adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

11. Marketing communications

We do not operate a newsletter signup that promises discounts. If we ever send optional marketing emails, we will do so only with a lawful basis (typically consent) and include an unsubscribe method.

12. Third-party links

Our site may link to third-party websites (for example maps). Their privacy practices are their own; review their policies before providing data to them.

13. Changes

We may update this Privacy Policy to reflect legal, technical, or business changes. Continued use of the site after updates constitutes awareness of the revised policy where permitted by law.

14. Disclaimer

This policy describes our general practices for the website and typical enquiries. Specific service contracts may include additional data-processing terms. This document is informational and does not replace tailored legal advice for every situation.